Customer Care
Shipping & Delivery
How your Brickell Wallstreet order gets from our team to your door.
Destinations & charges
Available shipping destinations and any shipping charges are shown at checkout before you pay.
Delivery dates
Each order shows an estimated delivery date in your account. Dates are estimates unless we confirm otherwise. Custom and made-to-measure garments follow the timeline agreed in your consultation.
Tracking
When your order ships, the carrier and tracking details appear on the order in My BWS Account.
Address problems
Contact us promptly about an incorrect address, missing shipment or damaged delivery.